Fetch Rewards Reviews

Fetch Rewards has an overall rating of 2.3 based on 78 reviews. Customer feedback on Fetch Rewards is mixed: Fetch Rewards reviewers highlight positive aspects like easy to use, great rewards program, wide range of participating stores and brands, which strongly appeal to budget-conscious shoppers and frequent grocery buyers. However, Fetch Rewards is often criticized for its limited rewards for some products, occasional technical issues, slow customer service response.

2.3/5.0

78 reviews

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All Fetch Rewards Reviews (78)
GREEN
May 28, 2026
"It’s easy to use, but man..."
It’s easy to use, but man, this app can be a slow little pain sometimes. It freezes here and there, and receipt scans don’t always go through, which is super annoying. Points build up at a snail’s pace too, but I guess it’s still decent for getting something back on random purchases.
PattiWeaver
April 29, 2026
"My account was suspended literally the..."
My account was suspended literally the moment I tried to cash out, which was so annoying. They asked me for extra verification info, and sure, I get that apps need to check things, but then it dragged on for days and I could barely get a straight answer from anyone.
I was using the app normally and only scanning my own receipts, so the whole situation felt really unfair. It did eventually get reviewed and fixed, but by then I was already frustrated, and it definitely made me trust the app a lot less.
JamesDeibel_04
April 08, 2026
"Don’t count on the rewards being there"
Just a heads up for anyone saving up points: the good gift cards are almost always either sold out or not even available. I used to think the points were worth collecting, but now they feel useless.
TammyBrady
March 24, 2026
"Support doesnt get back to me"
I reached out about points that were missing and all I keep getting is the same canned auto reply. Its been days now and still nothing is fixed. Frustrating when you cant actually talk to a real person about it
williams-Caison
March 23, 2026
"It’s okay overall, but some of my..."
It’s okay overall, but some of my receipts scan wrong and then I have to go back and fix the details myself. Like, isn’t that the whole point?? It gets a little annoying, but it’s still usable...
maeorcutt8422
January 22, 2026
"Works pretty much like I expected"
The gift cards mostly work fine, which is about what I expected. Every now and then it takes a little longer than I’d like, but overall it gets the job done.
tom_Ayotte90
December 11, 2025
"Easy enough, but the points feel slow to me"
I’ll admit I’m probably a little biased because I like reward apps where you can see progress quickly, and Fetch just feels slow for me. It’s super easy to use if I already have receipts lying around, so I do like that part. But most of my receipts only seem to give me around 25 points, which makes it take forever to build up enough for a decent reward. It’s not a bad app at all, I just wish the points were worth a bit more.

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Fetch Rewards Q&A

I won 2 Amazon gift cards BUT they both say invalid security codes. Can I get some help please

Is Fetch Rewards a scam or a legitimate company?

tinyfrog272
August 23, 2021

“Fetch is a completely legitimate app. I earn points by simply snapping pictures of my receipts, and once I accumulate 5,000 points, I can exchange them for a $5 gift card. Similarly, 10,000 points can be redeemed for a $10 gift card, and so forth. I have never encountered any issues when redeeming my gift cards, so I highly recommend downloading the app. (:”

goldenostrich370
June 07, 2021

“Yes, they are legitimate. I have personally used Fetch Rewards to purchase household goods. I simply accumulate my points and redeem them for gift cards whenever necessary.”

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